FAQ’s

Frequently Asked Questions

Everything You Need to Know

Have questions about renting our reusable moving totes? Find answers to our most commonly asked questions below.

How long is the rental period?

All standard tote rental packages include a 2-week rental period. If you need more time, additional weeks can be added at the package's weekly rate.

Can I extend my rental?

Yes. If you need your totes for a longer period, simply contact us before your rental expires. Extension fees vary depending on your selected package.

Are dollies included with every package?

No. Dollies are included with select packages. The 25 Tote package includes one dolly, the 40 Tote package includes two, and the 60 Tote package includes three.

Do you deliver and pick up the totes?

Yes. We offer convenient delivery and pickup services. Delivery outside our standard service area may require an additional mileage fee.

Can I rent extra totes or dollies?

Absolutely! You can add extra totes or additional dollies to any rental package. Contact us for pricing and availability.

Are the totes cleaned before each rental?

Yes. Every tote is thoroughly cleaned and inspected before it is delivered, ensuring you receive clean, ready-to-use containers.

Which package should I choose?

Our 10 Tote package is ideal for apartments, 25 Totes suit most 1–2 bedroom homes, 40 Totes are perfect for 2–3 bedroom homes, and 60 Totes are recommended for larger family homes.

Do I need to assemble the totes?

No. Our reusable plastic totes arrive fully assembled and ready to use, helping you save time compared to traditional cardboard boxes.

Can I request a custom rental package?

Yes. If none of our standard packages meet your needs, we can create a custom rental package with the number of totes and dollies that works best for your move.